Refund Policy

Infyways Extensions Refund Policy

Please be sure of what you are purchasing. If you still have queries then please contact us .

Please don't expect any other features than the mentioned features in the demo or documentation page, if you are not clear please ask us.

We want to make public our policy on refunds so that there is no confusion. Please read these terms carefully BEFORE making your purchase with our Joomla! Extension Store. Refund Policy Terms of store.infyways.com does not offer refunds or any exchanges. Unlike physical goods, electronically distributed software and software licenses can be easily duplicated. Accordingly, it is our policy that once we have distributed a release to a customer, the sale is final, and you may not return the software for a refund or credit. Please be cautious and make sure you know what you are purchasing. All our sales are final and no refunds will be given. As all of our products are digital software, delivered instantly once payment is received it is impossible for you to return a product to use for a refund. We do not issue refunds if: You just change your mind You choose not to use our product You find that our product doesn't suit your needs (our feature list and live demo site are very representative of our software)

You experience script conflicts with other 3rd party software connected or installed on your Joomla website. RE: Templates, Components, Modules, and Plugins. However, we understand that it is impossible for us to test our software on every server platform and every server configuration it may encounter. Therefore if the Infyways Solutions Support Staff is unable to get our software up and running on your server in the first 30 days after first submission of a support ticket notification to Infyways Solutions then we will happily give you a refund.

You will need to provide us with full access to your FTP, MySQL and Joomla Admin consoles in order for us to fully debug and install the software, if you cant give us this access in a timely and cooperative manner then we will not be able to give you a refund. Refunds are only issued to the same email address & account they were originally purchased with.

Under no circumstances Infyways Extension Store! will provide refunds on "your software is not what I need" basis.

Under no circumstances Infyways Extension Store! will  exchange extension on "your software is not what I need" basis.

Finding a bug in our products is not a reason for a refund. If you do find bugs, please report them so that we can fix them.


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WHY SHOULD YOU CHOOSE OUR EXTENSIONS ?

Trusteed by thousands of Joomla Users
  • Well Documented 

  • Our products comes with a well documented files/videos with examples which will help you install and setup quickly.
  • Unlimited Domain Usage

  • You can use the extension on any number of Joomla websites. All our extensions come under GPL2 License.
  • Awesome Support

  • We provide 24 X 7 technical support through our Support ticket system. Sometimes issues are fixed within minutes through Live Chat.
  • 99% Postive Reviews

  • The positive reviews on our extensions and support speaks about us. 99% of our customers reccommend us.
  • Saves your Time !

  • We make sure that our products save your valuable time in developing your joomla website using our products.
  • Quality Assured

  • Our products are developed to match international code standards and supported by dedicated and experienced support team.
 

What Clients Say ?

  • A fantastic extension and even better support. I needed a slight amendment to functionality and... View More..

    A fantastic extension and even better support. I needed a slight amendment to functionality and within minutes of submitting a support ticket they had offered to customise the script for me to do exactly what I needed. I can't thank them enough and wouldn't hestitate to recommend any extensions written by these guys!

    Lenesi

  • I needed some changes made, not only did they get back to me within minutes, but they actually made... View More..

    I needed some changes made, not only did they get back to me within minutes, but they actually made the changes for me. If you need an extension for displaying testimonials this is it! Easy, slick, with awesome support. Five Stars all the Way!

    Zoneweaver

  • At first try, I had an issue with url rewrite. But this was solved very quickly! Only rarely I had... View More..

    At first try, I had an issue with url rewrite. But this was solved very quickly! Only rarely I had such a good support, with any company.. The module does what's explained on there site. fantastic. Thanks Guys

    Seacloude

  • The support center answer me in 3 minutes. They give tome a line to add to my CSS template.css and... View More..

    The support center answer me in 3 minutes. They give tome a line to add to my CSS template.css and my bug disaper !!! Very hot and fast services !!! The best in the West

    Ylevesque

  • I needed a quick adjustment, couldn't find the correct code to edit in my template to make the... View More..

    I needed a quick adjustment, couldn't find the correct code to edit in my template to make the extension work, A 2 minute online chat with Infyways and they had the solution to my problem. Good stuff

    StrataComm

  • Stunning customer support, 58 minutes in total to respond, login to my website, then fix my css on... View More..

    Stunning customer support, 58 minutes in total to respond, login to my website, then fix my css on a Sunday bank holiday weekend, Im going to buy your testimonial addin as your better than any company I have worked with previously! and I was an IT Manager for a substantial college

    snaik

  • This product is great! It does exactly what i need....the best part is the support. I had a small... View More..

    This product is great! It does exactly what i need....the best part is the support. I had a small issue with the sizing of the module so i asked for support...they had a response & the entire issues resolved for me in less than 45mins. In my opinion you cant ask for better!

    wbusbytrader

  • I bought a module today and had some problems due my template was interfering with the module. I... View More..

    I bought a module today and had some problems due my template was interfering with the module. I contacted support and the guys over there fixed it immediately. I higly recomend infyways as for there excellent and professional service. And of course module work great :)

    Pixelgr

  • Great, fast service- I had a difficult problem but they assisted me right away via their online... View More..

    Great, fast service- I had a difficult problem but they assisted me right away via their online chatservice. Fantastic!! :)

    ANNO1984

  • Easy to install. Functionality is all covered and says exactly what it does on the tin. Most... View More..

    Easy to install. Functionality is all covered and says exactly what it does on the tin. Most important really flexible in to style. Would highly recommend

    LWilk

  • These guys are really pro-active and willing to help. We had a layout issue with this module, and... View More..

    These guys are really pro-active and willing to help. We had a layout issue with this module, and they were straight onto it and went in and made some custom amendments for us. First class!

    Bob

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